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Frequently Asked Questions
How do I prepare my camper van for tow-away solutions?
There is a slight divide between performing comprehensive preparations and merely doing preliminary stuff.
At the same time, adequate preparations can go a long way in ensuring your vehicle is delivered in the right condition. The following are crucial steps to take before you move your RV:
- Remove all loose items, inside and out, including everything hung on the walls.
- Make sure your hitch, tow bar, and tires are in good working order.
- Disconnect all electronics and appliances, so transporting is secure.
- Disconnect all gas and power lines.
- Ensure that all your windows, cabinets, and doors are closed and locked.
- Ensure that all fluids are drained , and there are no leaks.
- Give the driver any instructions required for transport and a complete set of keys in case they're needed.
- Check for good tire pressure, look for cracks and excessive tread wear.
- Take photos of the RV, inside and out, showing all dings, scratches, and dents. You will use these photos to show the pre-transit condition of your RV so that when you pick it up at its destination after rv transport, you can see if there was any damage along the way.
- Make sure the brakes work correctly.
- Check your owner's manual for any manufacturer's information on shipping their RV
How do caravan haulers transit my camper?
There are four transportation methods for your RV:
Drive-away – An RV shipping driver will personally drive your car to its destination. This method doesn't require any additional equipment
Towing – Typically, a dual-pickup truck hooks up your motorhome to transporting your RV
Camper Hauling/Flatbed – The vehicle is loaded onto a flatbed RV travel trailer and hauled by a carrier to its destination
Roll-on/Roll-off (RoRo) – Used to move an RV internationally by water. The method involves special equipment and includes driving your car onto a vessel and driving it off at its destination.
How far in advance do I need to make my reservation with the motorhome transit firm?
Most RV haulers will accept reservations up to two months before, although they can be open to emergencies to transport an RV across the country.
Please talk with your RV hauling company of choice or broker to see what their process is.
How to find the camper shifting hauler?
You can hire a transit broker who has already done all the research, or if you want to do all your own, you should check on a potential carrier's:
- MC number and Federal Motor Carrier Safety Administration (FMSCA).
- Insurance coverage – ask for a copy of their insurance certificate so you can review it. If you aren't satisfied, you can always purchase third-party insurance.
- Transport rates and compare them to others for your size vehicle and the distance you're going.
- References and history. Getting previous customers' feedback on their experience using an RV shipping company is easy nowadays.
And ask questions – don't be afraid to ask any question you have. If you don't get straight answers, you'll know the RV transporters are unsuitable for transporting heavy equipment or household goods.
How much does transit cost?
Transporting an RV can range from $500 – over $3,000. The RV transport cost will depend on the size of your vehicle and the distance traveled. In addition, there are factors to consider when shipping. They include the RV's condition, gas prices during transit, and seasonality. An RGN trailer usually costs more than a normal trailer.
How do I get a free quote for shifting my caravan?
If you are wondering how much it costs to ship an RV, you can quickly get quotes on shipping your RV by going to a broker who has already established relationships with RV transit companies. The cheapest option is to go to the RV Moving company's website and fill out a simple form to get a quick travel trailer quote.
*NOTE – RV transport quotes are only estimates. You'll have to have a conversation and ensure everything is known about your RV drive-away services to get an accurate price. Also , after getting the shipping quote for your RGN trailer, remember that other factors will play into the final price, i.e., seasonality and gas price for other vehicles at the time of transit.
Can I shift a non-operable motorhome?
You can. However, there are certain considerations to consider before transporting this category of RVs.
Ensure you give the transporter documents proving your ownership and any condition report of the car.
Secure any loose parts , such as doors, doors, windows, and anything else that may open during transit. The RV trailer driver will also secure anything they feel necessary.
*NOTE – Most transit companies will not take responsibility for any damages to an already inoperable RV.
Also, after getting the shipping quote for your RGN trailer, remember that other factors will play into the final price, i.e., seasonality and gas price for other vehicles at the time of transit.
What if my motorhome is damaged during transit?
The damage should be marked on the Bill of Lading with the drivers' signatures acknowledging the damage. Next, call your carrier or broker's toll-free number and inform them of the damage. As some vendors are usually busy, several phone calls will get you an estimate of the damage and information on how to receive a refund.
If, for any reason, the carrier is unresponsive or won't work with you, contact their insurance company and make a claim. Remember always to have photos and documentation to back up your claim.
How do I insure my motorhome for hauling?
Companies offering RV transport services are required to have cargo insurance. It should be enough to cover your car.
Work with your transport carrier or broker to determine if the transport company's insurance is enough for your needs.
How do I haul my camper internationally?
Transporting your RV takes more work and effort in case of shipping it internationally. First , you have to consult your transit carrier or broker, then work with the import policies of the country of destination. Finally, you must work with a broker or hire a good company with international shipping expertise to ensure the security and safety of your car.
You'll have to get your car to a port by driving it yourself or hiring a one-stop-shop shipping company within the country. Likewise , your RV must be driven (RoRo) or lifted onto a freight ship.
What are the factors that affect the cost of camper moving?
The factors that affect the cost of RV shipping are similar to those that affect the cost of car shipping, but there are some additional factors to consider. Here are some of the factors that affect the cost of RV shipping:
- The distance the RV is being shipped: The longer the distance, the more it will cost to ship the RV.
- The type of RV shipping: Open auto shipping is the least expensive option, while enclosed auto shipping is the most expensive option. This is because enclosed auto shipping provides more protection for the RV from the elements.
- The size and weight of the RV: The larger and heavier the RV, the more it will cost to ship. This is because the shipping company will need a larger truck to move the RV.
- The time of year: The demand for RV shipping is higher during peak seasons, such as summer and winter, so the prices will be higher during these times.
- The demand for RV shipping: The demand for RV shipping is higher in some areas than others, so the prices will be higher in those areas.
- The condition of the RV: If the RV is in poor condition, it may cost more to ship. This is because the shipping company will need to take extra precautions to protect the RV from damage.
- The type of insurance: The type of insurance you choose will affect the cost of RV shipping.
Choosing an RV shipping company requires careful consideration, given the size, value, and complexity of transporting RVs. Here are some steps and tips to help you choose the right RV shipping company:
How do I choose a hauling firm?
1. Research and List Potential Companies:
- Start by searching online for RV transport companies that specialize in RV shipping.
- Ask for recommendations from friends, RV dealerships, or online RV communities.
2. Check Reviews and Testimonials:
- Look for customer reviews on third-party websites like the Better Business Bureau (BBB), moving Reviews, or Google.
- Pay attention to feedback regarding the company's communication, timeliness, care of the RV, and handling of any issues.
3. Verify Licensing and Insurance:
- Ensure the Rv Shipping company is licensed through the Federal Motor Carrier Safety Administration (FMCSA). You can use the FMCSA’s website to verify the legitimacy of the transporter.
- Ask for proof of insurance and understand the coverage. Know what's covered in case of damages or accidents and if there's any deductible you'd be responsible for.
4. Get Multiple Quotes:
- Prices can vary significantly between companies.
- When you request a quote, provide detailed information about your RV (size, weight, make, model) and your preferred transporting dates to get an accurate estimate.
- Be wary of prices that seem too good to be true; they might indicate hidden fees or lower quality service.
5. Understand the Shipping Options:
- RV shipping can be done using flatbed trailers, tow-away services, or specialized RV trailers. Know which method the company uses and if it's the best for your RV type.
- Ask about pick-up and delivery options: door-to-door vs. terminal-to-terminal.
6. Ask About Preparation Requirements:
- Inquire about what you need to do to prepare your RV for transport. This might include emptying tanks, securing loose items, disconnecting propane, etc.
7. Communication:
- Opt for companies that communicate well. Regular updates about your RV's status and location can provide peace of mind.
8. Contract and Terms:
- Once you’ve chosen Shipping providers, they should provide a contract outlining the terms of the move.
- Read the contract thoroughly and ensure you understand all terms, including payment details, insurance coverage, and any potential additional costs.
9. Emergency Protocols:
- Understand the company's protocol for emergencies or unexpected issues during transit. How will they communicate with you? What are the steps for resolution?
10. Experience Matters:
- Companies with a longer track record and experience in RV shipping are often more reliable and have established processes in place.
Remember, the cheapest option is not always the best. Prioritize the safety and care of your RV. Taking the time to research and ask the right questions will help you find a reputable RV shipping company that meets your needs.
What questions should I ask a dispatching firm?
When you're considering hiring an RV shipping company, it's crucial to ask the right questions to ensure your RV is transported safely and efficiently. Here's a list of essential questions to ask:
1. Licensing and Certification:
- Are you licensed by the Federal Motor Carrier Safety Administration (FMCSA)?
- Can you provide your USDOT (U.S. Department of Transportation) number?
2. Insurance:
- What type of insurance coverage do you offer for the RV during transport?
- Is the coverage comprehensive, and does it include potential damages during loading, transit, and unloading?
- Is there a deductible, and who pays it?
- Can I see a copy of your insurance certificate?
3. Experience:
- How many years have you been in the RV shipping business?
- How often do you send RVs similar to mine?
4. Shipping Options:
- What methods of RV shipping do you offer (flatbed, tow-away, specialized RV trailer)?
- Which method would you recommend for my specific RV, and why?
5. Preparation:
- How should I prepare my RV for shipping?
- Are there any specific requirements or guidelines I should follow?
6. Pick-Up and Delivery:
- How accurate are your pick-up and delivery dates?
- Do you offer door-to-door service, or is it terminal-to-terminal?
- Are there any additional fees associated with either option?
7. Price and Payment:
- Can you provide a detailed quote, including all potential fees and charges?
- Is there a deposit, and is it refundable?
- What payment methods do you accept?
8. Contract Details:
- Can I review the shipping contract before making a decision?
- What are the terms and conditions, especially concerning cancellations, delays, or potential damages?
9. Communication:
- Will I receive updates during the transit of my RV?
- How can I reach you if I have questions or concerns during the shipping process?
10. References and Reviews:
- Can you provide references or testimonials from past customers?
- How do you handle complaints or negative feedback?
11. Equipment and Staff:
- What type of equipment will be used to transport my RV?
- Is your staff trained specifically for RV transport?
12. Emergency Protocols:
- What procedures do you have in place in case of emergencies or unexpected issues during the transit?
- How are disputes or claims handled?
13. Additional Services:
- Do you offer any additional services, such as cleaning, storage, or maintenance, before or after shipping?
Taking the time to ask these questions and ensuring you're satisfied with the answers will help you make an informed decision and give you peace of mind during the RV shipping process.
What are the common risks of moving?
Shipping an RV, given its size, complexity, and value, poses certain inherent risks. Here are the common risks associated with RV shipping:
1. Physical Damage:
- Accidents: Though uncommon, the truck transporting the RV could get into an accident.
- Weather: Hail, storms, or flying debris can damage an RV during transit, especially if it's not enclosed.
- Scratches and Dents: The RV can sustain minor damages during the loading and unloading processes or if improperly secured.
2. Improper Handling:
- Inadequate Securing: If the RV is not adequately secured, it can move during transit, leading to potential damages.
- Loading/Unloading Issues: Errors or negligence during these processes can result in damage.
3. Mechanical Issues:
- If the RV needs to be driven for any reason (like a tow-away service), there's a risk of mechanical problems, especially if the shipping distance is long.
4. Theft or Vandalism:
- Especially a risk if the RV is stored in an unsecured location during the shipping process.
5. Flat or Damaged Tires:
- Tires can lose air over time or can be damaged during transit.
6. Battery Drain:
- If appliances or lights inside the RV are left on, or if there's an unseen electrical issue, the battery would drain during shipping.
7. Fluid Leaks:
- Older RVs or those not in the best condition might develop leaks from the transmission, engine, or other systems.
8. Exposure to Elements:
- Prolonged exposure to sun, rain, or snow can have adverse effects on the RV's exterior, especially if it's not regularly maintained.
9. Unforeseen Delays:
- Transport can be delayed due to weather, traffic, mechanical issues with the moving vehicle, or logistical problems.
10. Hidden Fees or Costs:
- Some unscrupulous companies might not be transparent about all costs upfront, leading to unexpected fees upon delivery.
11. Contractual Disputes:
- Disagreements might arise concerning the terms of the service, especially if there is damage or delay.
12. Loss of Personal Items:
- If personal belongings are left inside the RV, there's a risk of them being stolen, damaged, or lost during transit.
Mitigating Risks:
To minimize these risks, it's essential to:
- Choose a reputable RV shipping company with a good track record.
- Remove all personal items from the RV.
- Thoroughly document the condition of the RV before shipping with photos and videos.
- Ensure the RV is adequately prepared, following the RV Shipping company's guidelines.
- Ensure the shipping company provides sufficient insurance coverage.
By being proactive and informed, many of these risks can be mitigated or avoided altogether.
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