Pickup and Delivery Time Guarantees

While the transport industry has continued to become more efficient and advanced, a question that many customers may have is whether the pickup and delivery dates are guaranteed by hauling companies. After all, knowing when your vehicle will be picked up and eventually delivered is very important, as you will have to plan your schedule accordingly. However, the reality is that finding pickup and delivery times that a company guarantees is a rare occurrence. So why is that? Find out below:

Pickup and Delivery Windows Are More Common

Most companies don't offer a guarantee regarding the exact pickup and delivery times you can expect. The main reason is that too many factors can delay the process, especially unexpected events while driving. As a result, companies don't want to be held to certain promises they may be unable to keep. Some of the things that can delay pick-up and delivery times are:

• Weather;
• Traffic;
• Construction;
• Vehicle Breakdowns.

So, instead of giving specific guarantees, auto transport companies provide pickup and delivery windows instead. These windows can vary, as they can estimate 2 to 4 days, which can be even higher in some cases. Your pickup date will be much more accurate, but the delivery date, in particular, will have a window of at least a few days.

Plan Around Them

Don't plan everything around a specific date. It's better to plan around the window that you are given, whether it means rearranging your work schedule or changing your flight time if you're planning to move. Even though it may seem like an inconvenience, it'll save you time instead of hauling the vehicle yourself in most cases.

Make Sure to Get Updates

More and more companies are now offering free tracking services to their customers. In many cases, you can even track where the carrier is in real-time, thanks to GPS. Some companies have a website where you can log in to see the last point where your vehicle is “checked in,” similar to a mail delivery service like UPS or Fed-Ex. At the very least, you should be able to call the company to get an update about where the driver currently is.

Ask About Expedited Services

If the window that you're given is too wide-ranging for your comfort, you can also ask companies about their expedited services. This will cost more, but your vehicle pickup and delivery times will become much more prioritized.

Shop Around

One of the ways to also shorten the pickup and delivery windows is to shop around and ask multiple companies about how fast their delivery process will take. Some companies are much quicker than others. Sometimes, though rare, you may find a company that is willing to guarantee a specific date that your vehicle will be picked up and delivered, though guaranteeing an actual time is non-existent.

Contact A-1 Auto Transport today, and we'll do our best to accommodate your needs! Plus, check out our free no no-obligation quote!