Common Problems Experienced When Shipping A Motorcycle

What are the Common Problems Experienced When Shipping A Motorcycle?

Whether you want your bike hauled to the next state or shipped to a completely new country, trusting your precious motorcycle with some strange people is never easy. The anxiety can be made especially worse if you get online and read all the bad stories people have about moving companies. However, there is no way around using a motorcycle moving firm if you want your bike to be delivered fast and safely.

Here are some of the problems you can expect when moving a motorcycle;

Delayed Delivery Time

The most common problem with hauling companies is the failure to deliver the bike on time. This may not necessarily be the carrier's fault but a plethora of other causes like roadblocks, accidents, traffic, and so forth. There are also a lot of logistics that go into shipments and the carrier cannot guarantee you they will arrive on time. The delay can range anywhere from hours to weeks depending on the cause but the company should communicate with you and explain the situation.

Dings and Dongs

It is not uncommon to receive your bike with some dings and dongs at the delivery point. It can be especially horrifying if you have sent out a brand-new bike and you receive something that is a little banged up. The type of shipment the agency used can determine the condition of the bike on arrival meaning most bikes dispatched on open trucks arrive with some dongs. Some damage could also occur if the bike was not well packaged or secured or if the road was rocky.

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Loss of the Trucking Signal

The best shipping companies will give you a tracking number where you can track the shipment and know where your motorbike is at all times. Unfortunately, sometimes it happens that the company loses track of the shipment and they can’t tell you exactly where it is. Such occurrences happen when there is network failure or a problem has occurred and the agency is avoiding worrying the customers.

Mix-ups

This is a very rare occurrence but it has happened where there is a mix-up of information and clients get the wrong packages delivered to them. This is a simple problem that can be solved by the organization recalling all the bikes shipped that day and making things right unless you have some unscrupulous clients who refuse to return a good bike. In this case, the carrier’s insurance firm should compensate you for the loss.

How to Solve the Above Common Problems

Human is to error and anyone can make a mistake. It is best to remain calm and listen to the carrier as they explain and give a solution. Exercise patience and work with the carrier to solve the problem.

While anybody can make a mistake, the company you choose to ship your motorbike can determine how many problems you will experience. Be sure to go with reputable companies who have excellent customer service, good shipment options and a track record of on-time delivery.