Common Problems Experienced When Shipping A Motorcycle

What are the Common Problems Experienced When Shipping A Motorcycle?

Whether you want your bike hauled to the next state or shipped to an entirely new country, trusting your precious motorcycle with some strange people is never easy. The anxiety can be made significantly worse if you get online and read all the bad stories people have about moving companies. However, there is no way around using a motorcycle moving firm if you want your bike to be delivered fast and safely.

Here are some of the problems you can expect when moving a motorcycle;

Delayed Delivery Time

The most common problem with hauling companies is the failure to deliver the bike on time. This may not necessarily be the carrier's fault but many other causes like roadblocks, accidents, traffic, etc. A lot of logistics also go into shipments, and the airline cannot guarantee that they will arrive on time. The delay can range anywhere from hours to weeks, depending on the cause, but the company should communicate with you and explain the situation.

Dings and Dongs

It is common to receive your bike with dings and dongs at the delivery point. It can be especially horrifying if you have sent out a brand-new bike and receive something a little banged up. The type of shipment the agency used can determine the bike's condition on arrival, meaning most bikes dispatched on open trucks arrive with some dongs. Some damage could also occur if the motorcycle were not well packaged or secured or if the road was rocky.

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Loss of the Trucking Signal

The best shipping companies will give you a tracking number to track the shipment and know where your motorbike is at all times. Unfortunately, sometimes, it happens that the company loses track of the shipment, and they can’t tell you exactly where it is. Such occurrences happen when there is network failure or a problem, and the agency avoids worrying the customers.

Mix-ups

This is an infrequent occurrence, but it has happened where there is a mix-up of information and clients get the wrong packages delivered to them. This is a simple problem that the organization can solve by recalling all the bikes shipped that day and making things right unless you have some unscrupulous clients who refuse to return a good bike. In this case, the carrier’s insurance firm should compensate you for the loss.

How to Solve the Above Common Problems

Humans are to error, and anyone can make a mistake. It is best to remain calm and listen to the carrier as they explain and give a solution. Exercise patience and work with the carrier to solve the problem.

While anybody can make a mistake, the company you choose to ship your motorbike can determine how many problems you will experience. Be sure to go with reputable companies that provide excellent customer service, good shipment options, and a track record of on-time delivery.