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Frequently Asked Questions
Are there any cost-saving options for shipping my car?
Yes. Because your car is consistently shipped with the greatest oversight and expertise, reducing shipping costs can happen if there’s time and distance flexibility. Standby shipping provides a lower rate if you can wait for an available transport slot that may add a couple of days to the process. For extra savings, terminal-to-terminal delivery is worth looking at, too. Rather than door-to-door service, you’ll use the closest freight terminals for vehicle drop-off and pick-up.
How do I prepare my car for shipping?
Taking some easy pre-shipment actions can help ensure a smooth vehicle transportation process.
- Prior to moving, completely clean your car. This will help you spot any pre-existing nicks or dents.
- Remove or secure any loose parts, such as exterior trim or mirrors. This will reduce the chance of damage during shipping.
- Make sure your vehicle is in reasonable operating condition so there are no difficulties during shipping. Check the battery, tire pressure, and the absence of any powertrain leaks.
- Ensure that the gas tank is only one-quarter full, as your vehicle will only be operated for very brief periods of time.
- Prior to transport, remove valuable gear and accessories that are not built into the car. These items include GPS units and audio gear. This is also the time to take out important materials like parking passes. Also, remember to grab your toll transponder to avoid unnecessary charges that might happen during shipping.
- You’ll want two sets of car keys. Give one to the haulage company during the hand-off and keep the second as a backup set. If needed, have the duplicate keys made before transport.
- During the hand-off, take a full set of interior and exterior pictures. This will create a record of your vehicle’s condition before it gets shipped.
Who regulates car shipping companies?
Florida vehicle shippers are regulated by the Florida Department of Agriculture & Consumer Services. In addition, car transport companies that work in many states or that use larger trucks are overseen by the U.S. Department of Transportation/Federal Motor Carrier Safety Administration.
How do I file a complaint against a car shipping company?
Florida directs that complaints about an interstate car shipment be forwarded to the U.S. Department of Transportation. Issues regarding the unsafe operation of an auto transport vehicle can be sent to the Florida Department of Highway Safety and Motor Vehicles/Office of Commercial Vehicle Enforcement.
What is the cheapest way to ship a car?
The cheapest way to ship a car is by choosing open transport, which is more affordable than enclosed shipping. You can also save money by opting for terminal-to-terminal service instead of door-to-door delivery. Being flexible with pickup and delivery dates allows transport companies to fit your car into existing shipments, reducing costs. Avoid shipping during peak seasons, such as winter and summer snowbird migrations, when demand drives prices up. Comparing multiple quotes from different companies helps you find the best deal, and some providers offer discounts for military members, students, or repeat customers. Brokers can sometimes find lower rates by connecting you with various carriers, but booking directly with a company might eliminate extra fees. To minimize costs further, keep your fuel tank at 1/4 full, remove personal belongings, and check if your existing insurance covers transport to avoid paying for unnecessary policies. If the destination is close, driving the car yourself could be a cheaper alternative. Always research and read customer reviews to ensure you're getting a reliable and cost-effective service.
Can I pack my vehicle with personal items before shipping my car with an enclosed car carrier?
Yes, you can pack your vehicle with personal items before shipping your car with an enclosed car carrier. However, it is important to note that doing so is at your own risk. Car carriers typically do not cover any damage or loss to personal items inside the car during transport. Also, extra weight can increase shipping costs or put your car at risk of damage during transit.
Yes, you can ship a non-running or inoperable vehicle, but the process requires special handling. Since the car cannot be driven onto the carrier, it will need a forklift or a winch for loading and unloading. Not all carriers are equipped for this, so it's important to choose a company that specializes in transporting inoperable vehicles.
Additionally, shipping costs for non-running cars are typically higher due to the extra effort and equipment required. Make sure to inform the transport company about the vehicle’s condition in advance to ensure a smooth and hassle-free shipment.
If your car is damaged during shipping, the first step is to document everything. Take clear photos and videos of the damage from multiple angles before signing the delivery receipt. Note the damage on the Bill of Lading and ensure the driver acknowledges it.
Next, contact the auto transport company immediately and file a claim. Most reputable transporters offer insurance coverage, so review the policy details to understand what’s covered. Providing proper documentation and acting quickly will help speed up the claims process and ensure you receive the necessary compensation for repairs.
Yes, car shipping prices fluctuate depending on the season. During peak months like summer and early winter (especially around holidays), demand for transport increases, leading to higher rates. Snowbird season—when many people move south for the winter—also causes price spikes.
On the other hand, slower months like early spring and late fall often have lower shipping costs due to reduced demand. If you're flexible with your schedule, booking during off-peak seasons can help you save money on transport.
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